We are excited to share that the leading smart home expert tink has partnered with Hakuna to provide product protection for smart home products on their European platforms. As of April 2023, tink’s German customers have the option to add Hakuna-powered product protection to a wide range of their smart heating, security, lighting, and garden devices. Additional European markets will be rolled out very soon.
Hakuna product protection, the smart choice
tink’s smart home products help make life at home more convenient, safer, and more climate-friendly. Smart heating devices, for example, allow users to optimize their energy consumption, reducing their costs and CO2 footprint by up to 30%.
Since convenience and sustainability are at the heart of a smart home, these values play an important role in the selection and implementation of new service offerings to the tink platforms. Hakuna checked all the boxes for tink when it came to finding a product protection partner.
With Hakuna, tink can offer high-quality product protection plans as add-ons to their smart home products. Customers can choose between warranty extensions or theft and accident protection plans during the checkout flow and add them straight to the cart. One click is all it takes! There’s no need to register or provide additional information. Then, whenever the customer has an issue with their product, they can submit a claim online and get a repair or replacement within just a few days. And through their repair-first approach, Hakuna helps to extend the life cycle of protected products, which contributes to reduced resource consumption, material demand, waste, and emissions.
The program highlights
- Choice between multiple protection plans (different protection types, durations)
- Available online, on product detail page and in the cart
- No additional registration or sign up
- Worldwide, transferable coverage
- Fast and easy online claims processing
- Repair or replacement within days
About tink
tink is the leading expert for smart and climate-friendly homes, active in Germany, Austria, the Netherlands, Belgium and Sweden. Since 2016, tink has helped more than 1.4 million customers find the ideal smart home hardware, software and services to improve their homes. The platform offers exclusive content, advice, and curated products from over 150 premium brands including Google, Bosch, Sonos and tado.
About Hakuna
Hakuna is a fast-growing, omnichannel product protection company based in Munich and Berlin. With their end-to-end platform and a strong network of insurance partners, they provide merchants with the insurance, technology, and administrative support they need to develop omnichannel product protection programs for their European retail businesses.
Interested in learning more about creating your own product protection program for your retail business? Arrange a call with Hakuna today.
