Category: Customer Experience

The customer experience is essential for customer satisfaction. If your customers do not perceive their purchase with you positively, they will not come back. Look here for information and tips on CX and how you can improve it.

How inflation is changing buying behavior & how you can respond

Inflation in the European Union was at an all-time high last year, and it’s not expected to go away any time soon. In fact, the European Central Bank predicts an average inflation rate of around 7 percent for 2023. So what does that mean for your retail business? Though inflation isn’t inherently bad (a low […]